Fly Smoothly This Chinese New Year with AirAsia: Travel Tips for a Hassle-Free Journey

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AirAsia prepares to deliver smooth travels for all passengers who need to travel during the upcoming Chinese New Year period. The airline shares essential travel information which customers need to use when they prepare for the upcoming holiday season, when millions of passengers will travel.

AirAsia recommends that travellers use the AirAsia MOVE app for self check-in, available from 14 days up to one hour before the flight. This service allows passengers to complete the check-in process independently and receive their electronic boarding passes instantly. The airline also reminds travellers that counter check-in will only be available for those with reduced mobility, infants, senior citizens, pregnant guests, or unaccompanied young children.

For international flights, AirAsia encourages passengers to ensure that they meet the necessary visa requirements for every country they’ll be travelling to or transiting through. Visa documentation can now be uploaded or photographed directly through the AirAsia MOVE app, offering a faster and more seamless process with Auto Visa Check (AVC). This feature verifies visas or Electronic Travel Authorisations (ETAs) in real time, simplifying the online check-in process and avoiding queues at the airport.

Streamlining the Travel Process with AirAsia MOVE App and MyBorderPass

In addition to the self check-in feature, AirAsia’s MyBorderPass app offers Malaysian passport holders an expedited immigration clearance process at Kuala Lumpur International Airport Terminal 2 (KLIA2). Through the app, passengers can use QR code scanning and facial recognition for a faster and more efficient experience.

To make boarding even easier, AirAsia has introduced the e-Boarding Pass on the MOVE app. Travellers can board their flights without the need to print a physical boarding pass, reducing paper waste and streamlining the airport experience. However, passengers should note that, at some airports, they may still be required to print a boarding pass at the counter for verification purposes.

For those travelling with luggage, AirAsia has also integrated self-bag drop kiosks at the airport. Once guests complete their self check-in, they can scan the QR code on the e-Boarding Pass at the kiosks, print their baggage tags, and proceed to the designated baggage drop counters. This self-service feature helps save time and enhances operational efficiency.

Important Tips for a Smooth Travel Experience

During this peak travel period, AirAsia recommends that all passengers arrive at the airport well in advance to ensure a stress-free journey. Guests flying domestically are advised to arrive at least two hours before departure, while international passengers should aim to check-in three hours prior to departure. Travellers can also check the latest flight updates and status via the ‘Flight Status’ tab on the AirAsia MOVE app.

Additionally, AirAsia provides an option to increase baggage allowance up to four hours before departure through the app, allowing flexibility for travellers needing more space. As for cabin baggage, guests are reminded that each passenger is permitted one cabin bag, with dimensions not exceeding 56 x 36 x 23 cm, and a combined weight limit of 7kg for both cabin bag and smaller personal item such as a handbag or laptop bag.

A Joyful Journey This Chinese New Year with AirAsia

AirAsia provides passengers with digital services, which include self-check-in functions to create an effortless travel experience during the Chinese New Year, when millions of people travel by air. The airline uses the AirAsia MOVE app together with e-boarding passes and the MyBorderPass system to create a more comfortable and efficient travel experience during the festive season. The airline recommends that travellers use these tips together with AirAsia’s easy-to-use services to achieve a stress-free and successful travel experience.